Frequently Asked Questions
Answers to common questions about our products, custom work, shipping, and policies.
For custom pieces, we recommend providing measurements or reference photos. For display items, size details are included in the product description.
Most items are 3D printed using durable materials such as PLA or PETG, depending on the item.
Most items are designed for display or cosplay use. Details may vary by product.
No. These are not rated safety equipment and should not be used for protection.
Each item is handmade, so slight variations may occur. We aim to match the product photos as closely as possible.
Depends on the listing. Some items are fully finished and painted, while others may be raw prints.
Yes. We offer custom builds—use the contact page to submit your idea.
Please provide clear reference images and details. We will review the request and let you know if it’s feasible.
Custom orders vary based on complexity. We will provide an estimated timeline after review.
Orders typically take 3–10 business days to produce before shipping.
Shipping usually takes 3–7 business days depending on location.
Yes. Tracking is provided once your order ships.
Returns are accepted on non-custom items within 30 days. Custom items are final sale.
Contact us within 7 days with photos and we’ll make it right.
Changes are not guaranteed once production has started.
Yes. Contact us for bulk or custom production requests.
Use the contact page or email us directly at stlnerdhub@gmail.com.
Still have questions?
Need help with an existing order, sizing, shipping, or a return? Use the contact form. Want a custom build or commissioned piece? Start a commission request instead.